Terms of Use

This website is operated by GRAHAM MANAGEMENT LLC, doing business as Graham Equipment(“we”, “us”, “our”), an Oregon limited liability company with its principal place of business at 1625 Sherman Avenue, North Bend, OR 97459. We operate authorized Bobcat dealerships at three Oregon locations: Graham Bay Area Equipment in North Bend, Bobcat of Salem, and Bobcat of Eugene.

Equipment sales, rentals, financing, service, warranties, parts, accessories, manufacturer programs, rebates, taxes, title, registration, and delivery terms are handled by the applicable selling or renting store and, where applicable, third-party lenders, manufacturers, OEMs, warranty providers, or service providers.

The website is provided for equipment research, inventory browsing, store contact, quote and rental inquiries, financing inquiries, and related shopping assistance.

The website does not itself sell or rent equipment, approve credit, guarantee financing, reserve equipment, bind a store to sell or rent equipment, or create a purchase, lease, finance, service, warranty, or rental agreement.

The website is intended for users who are at least 18 years old. By submitting a form, requesting information, or starting an online process, you represent that you are at least 18 years old, that the information you provide is accurate, and that you have the authority to use any phone number, email address, or other information you submit.

You accept these Terms by using the website. If you use the website on behalf of another person or an organization, you represent that you are authorized to accept these Terms for that person or organization.

Equipment listings, prices, hours, specifications, equipment, options, packages, photographs, descriptions, incentives, rebates, payment examples, estimated payments, taxes, fees, and availability may change at any time and may contain errors.

All equipment is subject to prior sale, lease, transfer, removal, recall status, reconditioning status, title or ownership status, store review, and final confirmation by the selling or renting store.

Photographs may include stock images, manufacturer images, file photos, or images of similar equipment. Displayed equipment, colors, accessories, trim, packages, or features may not match the specific unit unless confirmed by the selling or renting store.

Before relying on any equipment information, you must confirm all material details directly with the selling or renting store, including:

• Availability
• Price
• Hours of operation (for used equipment)
• Stock number
• Serial number
• Equipment condition
• Title or ownership status
• Prior use
• Installed equipment
• Factory options
• Dealer-installed accessories
• Open recalls
• Warranty status
• Incentive or program eligibility
• Taxes and fees
• Financing or lease terms
• Final out-the-door amount

Final terms are only those stated in written documents signed or accepted by the applicable store and customer.

Website content is not a binding offer to sell, lease, rent, finance, service, or deliver equipment.

Submitting a form, calling a store, requesting information, applying for financing, starting an online process, or receiving an automated response does not create a binding sale, lease, rental, reservation, financing approval, lender commitment, service appointment, warranty, or price guarantee.

An equipment transaction is not final unless and until all required store documents are completed, approved, and accepted by the applicable store and customer.

Any payment, finance, lease, rental, down payment, monthly payment, APR, term, incentive, rebate, or calculator information shown on the website is for general informational purposes only unless expressly stated otherwise in final store documents.

Financing and leasing are subject to credit approval, lender approval, equipment eligibility, program availability, applicant qualification, verification, down payment, taxes, fees, title, registration, and other applicable terms.

The website does not make credit decisions and does not guarantee approval.

Credit applications, if available, may be processed by the applicable store, lender, or approved provider and may be subject to separate terms, disclosures, privacy notices, and authorization language.

Rental availability, rates, terms, deposits, and conditions are subject to change and must be confirmed directly with the applicable store. Rental inquiries through the website do not reserve equipment or bind a store to rent equipment to you.

Rentals are subject to store approval, equipment availability, rental agreement execution, deposit, insurance requirements, and applicable rental terms and conditions.

When you submit a form, request information, call, email, or otherwise contact us or a store, you authorize the applicable store and its approved service providers to contact you about your request using the contact information you provide.

This may include calls, emails, or text messages related to your inquiry, including by automated or prerecorded means where you have provided a phone number. Message and data rates may apply, and message frequency varies. You may opt out of text messages by replying STOP and may unsubscribe from marketing emails using the link in the email.

Marketing messages will be handled according to applicable law and any consent language presented with the form. Consent to receive marketing messages is not required as a condition of purchasing or renting equipment or services.

You agree that we and our stores may communicate with you electronically, and that electronic communications, disclosures, agreements, and notices satisfy any legal requirement that such communications be in writing. We and our stores may record, monitor, or retain chat, call, text, and form communications for quality, training, recordkeeping, security, and dispute-resolution purposes, as permitted by law.

You are responsible for providing accurate contact information and for ensuring that you have authority to use any phone number or email address you provide.

You may not:

• Use the website for unlawful, fraudulent, deceptive, or harmful purposes
• Submit false, misleading, or unauthorized information
• Impersonate another person
• Attempt to access systems or data without authorization
• Scrape, crawl, harvest, or automate requests in a way that burdens the website
• Interfere with website operation, security, rate limits, forms, or privacy tools
• Upload or transmit malware, malicious code, or harmful content
• Reverse engineer or bypass website security
• Use the website to violate any applicable law, regulation, third-party right, or dealership policy

The website may link to or integrate third-party services, including Bobcat and OEM websites, lender websites, map providers, vehicle or equipment history providers, advertising platforms, social media platforms, payment or credit providers, and other tools.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party content, pricing, availability, security, actions, omissions, or privacy practices.

A link or integration does not mean we endorse or control the third party.

The website, design, layout, text, graphics, logos, software, code, photographs, databases, inventory presentation, and other content are owned by or licensed to GRAHAM MANAGEMENT LLC, our vendors, manufacturers, or other rights holders.

You may use the website for personal equipment-shopping purposes only. You may not copy, reproduce, modify, distribute, sell, scrape, republish, or commercially exploit website content without permission, except as permitted by law.

Manufacturer names, equipment names, logos, and trademarks — including “Bobcat” and the Bobcat logo — belong to their respective owners, including Doosan Bobcat, and are used under authorization.

We respect the intellectual property rights of others and expect users to do the same. If you believe content on the website infringes a copyright you own or control, you may send a written notice of claimed infringement by emailing Contact Us. Your notice should include:

• Identification of the copyrighted work you claim has been infringed
• Identification of the material you claim is infringing and enough detail for us to locate it on the website
• Your name, mailing address, telephone number, and email address
• A statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf
• Your physical or electronic signature

We may remove or disable access to material claimed to be infringing and may restrict or terminate access for users who repeatedly infringe.

Use of the website is also governed by our Privacy Policy and Cookie Notice.

Privacy choices, opt-outs, and privacy rights requests should be submitted through the website privacy tools, our Your Privacy Choices page, or by emailing Contact Us.

The website is provided on an “as is” and “as available” basis.

We work to keep the website accurate, secure, and available, but we do not guarantee that the website will be uninterrupted, error-free, current, secure, free from defects, or free from harmful components.

To the fullest extent permitted by law, we disclaim implied warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability, as applied to the website.

Equipment warranties, if any, are governed only by the applicable written warranty documents, manufacturer warranties, store documents, or signed transaction documents.

To the fullest extent permitted by law, GRAHAM MANAGEMENT LLC, our stores, website providers, vendors, and their respective owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from or related to website use, website unavailability, website errors, third-party services, or reliance on website content.

To the fullest extent permitted by law, the total aggregate liability of GRAHAM MANAGEMENT LLC, our stores, website providers, vendors, and their respective owners, officers, employees, contractors, and agents for all claims arising out of or relating to the website or these Terms will not exceed one hundred U.S. dollars (US$100). This limit applies to all theories of liability, whether based in contract, warranty, tort, statute, or otherwise, and applies even if a remedy fails of its essential purpose. The website is provided to you without a separate fee for its use.

Nothing in these Terms limits rights or remedies that cannot be limited under applicable law, and nothing in these Terms limits liability for a store's own equipment transaction obligations under signed transaction documents or applicable law.

To the fullest extent permitted by law, you release GRAHAM MANAGEMENT LLC, our stores, website providers, and their respective owners, officers, employees, contractors, and agents from claims, demands, damages, and liabilities of every kind arising out of or related to your dealings with any lender, manufacturer, OEM, warranty provider, or other third party; the condition, pricing, availability, sale, lease, rental, financing, service, or delivery of any equipment; or any transaction you enter into with a store or third party. This release does not limit any obligation a selling or renting store owes you under signed transaction documents or applicable law.

If you are a California resident, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You understand that you are releasing claims you may not know or suspect to exist.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless GRAHAM MANAGEMENT LLC, our stores, website providers, vendors, and their respective owners, officers, employees, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, unlawful conduct, unauthorized submissions, or infringement of another person's rights.

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules, except where applicable law provides rights that cannot be waived.

Subject to the Dispute Resolution and Arbitration section below, any claim or dispute that is not resolved through arbitration must be brought exclusively in the state or federal courts located in the State of Oregon. You consent to the personal jurisdiction of those courts and waive any objection to venue there.

Any equipment purchase, lease, rental, finance, service, warranty, or store transaction is governed by the final documents and laws applicable to that transaction.

This section applies to disputes between you and GRAHAM MANAGEMENT LLC or the website providers arising out of or relating to the website, these Terms, or website communications. It does not apply to, replace, or modify any separate arbitration agreement, purchase agreement, retail installment contract, lease, rental agreement, or financing document you sign with a store or lender. Those documents govern disputes about your equipment transaction.

Informal resolution first. Before starting an arbitration, you agree to email Contact Us and give us at least 60 days to resolve the dispute informally. Most concerns can be resolved this way.

Agreement to arbitrate. If the dispute is not resolved informally, you and we agree that the dispute will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court, except as stated below. The arbitration will take place in the State of Oregon or, where the rules allow and at your election, by telephone, by video, or through written submissions. The arbitrator decides the dispute and may award the same individual relief a court could. The arbitrator's award may be entered as a judgment in any court with jurisdiction.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive or equitable relief in court to protect intellectual property or to stop unauthorized access to, or misuse of, the website. Pursuing one of these options does not waive this arbitration agreement for other disputes.

Class action and representative waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not combine more than one person's claims and may not preside over any class or representative proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim — and only that claim — will be separated and may proceed in court, while all other claims remain in arbitration.

Jury trial waiver. You and we waive any right to a jury trial for any dispute covered by this section.

Your right to opt out. You may opt out of this arbitration agreement by emailing Contact Us within 30 days after you first accept these Terms. Your notice must include your name and a clear statement that you want to opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in the Governing Law and Venue section. Opting out of arbitration does not affect any other part of these Terms.

Survival and severability. This section survives the end of your use of the website. If any part of this section, other than the class-action waiver, is found unenforceable, the remainder of this section will continue to apply.

To the fullest extent permitted by law, any claim arising out of or related to the website or these Terms must be filed within one year after the claim arose. Otherwise, the claim is permanently barred. This time limit does not apply where applicable law does not allow the limitations period to be shortened.

We may update, suspend, change, or discontinue any part of the website at any time.

We may update these Terms from time to time. Updated Terms are effective when posted unless a later effective date is stated. Continued use of the website after updated Terms are posted means you accept the updated Terms.

Entire agreement. These Terms, together with our Privacy Policy and Cookie Notice, are the entire agreement between you and us regarding your use of the website and replace any prior understandings on that subject. Separate store, lender, manufacturer, warranty, and transaction documents govern their own subjects.

Severability. If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full effect.

No waiver. Our failure to enforce any provision is not a waiver of that provision or any other provision. A waiver is effective only if it is in writing.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization, financing, or sale of assets.

Force majeure. We are not responsible for any failure or delay caused by events beyond our reasonable control, including outages, network or vendor failures, natural events, labor events, or governmental actions.

Notices and headings. We may provide notices by posting them on the website or by using the contact information you provide. You may contact us by emailing Contact Us. Section headings are for convenience only and do not affect interpretation.

Website questions:

GRAHAM MANAGEMENT LLC
1625 Sherman Avenue, North Bend, OR 97459
Email: Contact Us

For equipment, sales, rentals, service, financing, or store questions, contact the applicable store location directly.